Answer: Scene 1: acting out Proper Phone Etiquette :
She should go over the rules and demonstrate the 8 rules I have listed below to the people so they can better grasp, and understand.
Scene 2: She should talk over it and then show them examples of what to do so they can better understand and grasp the topic.
Proper Phone Etiquette
1) Talk in a cheerful tone.
2) Make sure to introduce yourself properly.
3) Never let the phone ring for too long.
4) Keep the proper phone distance from the mouth.
5) Speak in a straightforward yet concise way.
6) Be considerate about putting the caller on hold.
7) Don’t use the speakerphone.
8) Actively listen, and take notes to keep track of things.
Characteristics and Etiquette: important to hospitality and the tourism industry.
A POSITIVE ATTITUDE
One of the essential traits in the industry is in the name itself. Employees have to be hospitable to customers so that they can rely on them to satisfy their needs. A can-do or positive attitude can smooth ruffled feathers or disgruntled customers faster than a stoic disposition. A reward system will ensure that employees maintain this attitude and that your customers remain satisfied even if they don’t feel up to it.
COMMITMENT
Commitment determines success in the hospitality industry but maintaining it is not everyone’s forte. Many employees may start out committed, but their enthusiasm eventually wanes if they realize that the field is not for them. Rather than risk bored employees, search for candidates who have a deep understanding of the industry and who can keep clients happy at all costs. Unenthusiastic workers never make it past entry-level jobs while committed ones go the extra mile to ensure organizational success. They also make a point of serving customers in the best manner possible and are more enthusiastic during training sessions.
LEADERSHIP SKILLS
In the hospitality industry, strong leadership skills set successful employees apart from those who are just in it for the money. The former is more productive and proactive which makes them valuable additions to any team. Most are able to handle complex plans and make contributions to them that can elevate customer experiences, reduce downtime and increase team morale. That is why most prolific managers in the industry start off as entry-level employees who are not only proactive but who also demonstrate good leadership skills.
ORGANIZATION SKILLS
Individuals who are involved in the hospitality industry have to multitask and for that, they need to be organized. They have to be capable of juggling multiple tasks at all levels and handling several responsibilities simultaneously. For instance, on a typical day, a manager may have to handle disgruntled guests, stand in for an AWOL server, put out a kitchen fire, aid an injured worker, and all while maintaining a smile on his/her face. The work is fast-paced which can be overwhelming if your employees are not organized.
CONNECTIONS
One of the critical skills employees need to have in the hospitality industry is the ability to create and maintain a professional network. That is the best way to move your career forward in this industry and encourage customers to remain loyal patrons. Besides other professionals, this includes returning guests who make a significant portion of the income the business gets. Employees who can nurture those connections have higher chances of being promoted to management.
PROBLEM-SOLVING SKILLS
Hospitality employees have to be strong multi-taskers and that means solving problems as they come across them. Time is money in this industry especially when it comes to customer satisfaction. This includes creating innovative solutions for complex issues, identifying routine customer complaints, and ensuring the solutions they implement are effective. They are also careful in ensuring they do not violate predetermined policies and procedures that are in place to protect the business. The more versatile they are, the faster and more effectively they can root out issues.
Jannah is teaching a course on hospitality and tourism. Professional ethics is a combination of norms, values and personal behaviors, which is concentrated in the standards, rules and hierarchy of the company.
What are the characteristics of those who work with tourism?
1.scene 1: You should always be polite, greet callers with a good morning, and inquire about their well-being.
Show that he is enthusiastic and genuinely thrilled about the vacation in scene 2.
3. The tourism course develops professionals who can organize, promote, publicize, and plan vacations, events, and other leisure and professional activities. The professional needs to be aware of political, economic, social, cultural, and environmental factors, as well as have a broad perspective.
4. Considering Michael's expected career path, from dishwasher to chef, Michael may add in a digital portfolio his experiences, his specializations, and award-winning dishes from the restaurant where he works to make him a competitive candidate for the role of chef.
5. The work ethic is the belief that work and diligence have a moral benefit and an inherent ability, virtue, or value to strengthen individual character and abilities. It is a set of values centered on the importance of work, manifested in the determination or desire to work hard.
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Give an example of a company that would add to the GNP of the United States.
A. Workers from Thailand provide tech support from a Thai company's office in Chicago.
B. An American company manufactures furniture in North Carolina that is sold in the united States and other countries.
C. A factory in Mexico manufactures televisions sold in the united States.
An American company manufactures furniture in North Carolina that is sold in the United States and other countries can be considered as an example of a company that would add to the GNP of the United States.
What is the significance of GNP?GNP, or simply Gross National Product, can be referred to or considered as the total value of the finished goods produced in a country or an economy during the given financial period. The contribution to the GNP happens irrespective of the location of the citizen who contributes.
Therefore, the significance regarding GNP has been aforementioned.
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Simple random sampling uses a sample of size n from a population of size N to obtain data that can be used to make inferences about the characteristics of a population. Suppose that, from a population of 54 bank accounts, we want to take a random sample of four accounts in order to learn about the population. How many different random samples of four accounts are possible?
If from a population of 54r bank accounts, we want to take a random sample of four accounts in order to learn about the population, the number of different random samples of four accounts possible are: 31,625,099,999.
Number of different random sampleUsing this formula
C(54;4)=Population of bank account !/(Population of bank account-Random sample of four account)! ×Random sample of four account !
Let plug in the formula
C(54;4)=54!/(54-4)!×4!
C(54;4)=54!/(50)!×4!
C(54;4)=31,625,099,999 possible random
Therefore If from a population of 54r bank accounts, we want to take a random sample of four accounts in order to learn about the population, the number of different random samples of four accounts possible are: 31,625,099,999.
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Complete the statement below by choosing either imply or infer.
Am I to from your sitting in front of the TV that you don't need to study for the exam?
Inferring that you don't need to study for the exam by watching TV, if I may assume so.
Study can also indicate research, which is a method of gaining new knowledge. Learning strategies and study skills. A room in the home that functions similarly to a home office is the study. Drawings made prior to a larger work of art are called studies. Studying is crucial for the development of personal talents in addition to schooling. Your self-esteem, competence, and confidence can all increase with effective study techniques. Furthermore, it aids in lowering tension and stress related to tests and deadlines. Active listening, reading comprehension, taking notes, managing stress, managing time, taking tests, and remembering are all skills. You learn more about historical events, current activities, and future developments by studying.
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What is ROL in the hotel industry and how is ROL calculated?
The ROI in the hotel industry help to calculate the economic value of the activities, and can be calculated by finding the return through hotel establishment.
What is ROl in the hotel industry?Return of interest can be described as the one that help with the economic value as a result of the various activities.
It should be noted that it help to give the measurement of the yield that is been gotten from an investment as well as ion making calculation about the return.
In conclusion , the Return of interest can be gotten by making the division of the profit that is been generated by the cost of that investment.
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NOTE; This is a complete question , no given option , even on the internet.
The __________ system provides the least incentive to work hard or to produce quality goods or services. Question 10 options: mixed economy capitalist communist socialist
The capitalist communist socialist system provides the least incentive to work hard or to produce quality goods or services.
Communism (from Latin communis, "common, universal") is a far-left sociopolitical, philosophical, and economic ideology that is currently popular within the socialist movement. Its main objective is the creation of a communist society, which is a socioeconomic system where all members of the society share in common ownership of the means of production, distribution, and exchange and receive equal access to goods. In addition, there are no social classes, money, or state. Communists frequently call for a free state of self-government but have differing opinions on how to get there. This illustrates a division between a more libertarian approach of communization, revolutionary spontaneity, and workers' self-management and a more vanguardist or communist party-driven approach through the creation of a constitutional socialist state and Friedrich Engels' withering away of the state.
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One of Sanjay’s largest international customers is Rolling Waves in Ireland. He got a call from his contact at Rolling Waves, "This is a heads-up! Top management is asking operations to review our vendors for ISO 14001 compliance." Sanjay’s company should prepare to demonstrate
A. an acceptable level of quality standards of the products and services it provides.
B. a level of quality in its products and services that exceeds its competitors.
C. a world-class management system in information technology and lean manufacturing.
D. best practices for managing its impact on the environment.
For him to be reviewed for ISO 14001 compliance is D. best practices for managing its impact on the environment or environment degradation.
What is ISO 14001 compliant ?ISO 14001 can be described as the standard that is been acceptable internationally and this is used to sets out the requirements that is needed by the industries for environmental management system.
It should be noted that this organizations improve environmental performance by taking some measures which help to ensure the regulation of the actions of the industry on the environment so that it can be safe for the public at large.
Therefore option D is correct.
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Assume a company is preparing a budget for its first two months of operations. During the first and second months it expects credit sales of $35,500 and $39,000, respectively. It also expects credit sales of $55,500 and $65,500, respectively. The company expects to collect 45% of its credit sales in the month of the sale, 50% in the following month, and 5% is deemed uncollectible. What amount of cash collections from credit sales would the company include in its cash budget for the second month?
Based on the credit sales expected for the first and second months, and the percentage the company expects to collect, the cash collections from credit sales to be included in the cash budget is $96,225.
What is the cash collection from credit sales?The cash collections from credit sales in the 2nd month can be found as:
= Cash sales in second month + 50% of credit sales from first month + 45% of the credit sales from second month
Solving for the cash collection from credit sales in the second month gives:
= 39,000 + (55,500 x50%) + (65,500 x 45%)
= 39,000 + 27,750 + 29,475
= $96,225
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Select all the correct answers. Which two elements of collaborative planning make it effective? It brings together different perspectives. It leads to groupthink. It eliminates the need for revision. It helps with time management. It builds team spirit. Reset Next Writing a Business Message: Mastery Test © 2022 Edmentum. All rights reserved.
A. It brings together different perspectives.
E. It builds team spirit.
Are the two elements of collaborative planning make it effective.
Planning is the procedure of questioning concerning the activities required to attain a preferred aim. Making plans is based totally on foresight, the essential potential for mental time travel. The evolution of forethought, the ability to suppose in advance, is considered to were a top mover in human evolution.
Planning is the characteristic of management that entails placing goals and figuring out a path of action for accomplishing those goals. Planning requires that managers be aware about environmental conditions dealing with their enterprise and forecast future situations.
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Given the fragmented nature of the U.S. economy and the freedom given to private interests, which sector can be trusted more fully to advance policies that create economic growth
Capitalism has traditionally dominated society in the United States. It is described as an economic system in which private individuals or companies, as opposed to the government, own and manage the four main production factors: labor, capital commodities, and natural resources.
Personal choice, voluntary exchange, the ability to participate in markets, and the protection of people and their property are essential components of economic freedom. The protection of people and their property while allowing for voluntary exchange are characteristics of institutions and policies that are consistent with economic freedom. Capitalism is frequently viewed as an economic system in which private actors own.
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What does changing the reserve requirement do? Question 7 options: Allow banks to borrow money to increase their reserve Change the minimum amount you can deposit into your bank account Change the percentage of deposits a bank must keep in reserve Allow banks to change their interest rates
What changing the reserve requirement do is: Allow banks to borrow money to increase their reserve.
What is reserve requirement?Reserve requirement can be defined as the money that a financial institution or banks has as reserve so as to meet any unforeseen financial obligation.
Changing the reserve requirement can tend to enables banks to borrow or loan more money which inturn can help to increases the supply of money in the economy.
Therefore What changing the reserve requirement do is: Allow banks to borrow money to increase their reserve.
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Sandhill Co. purchased a new machine on October 1, 2025, at a cost of $88,100. The company estimated that the machine has a
salvage value of $5,700. The machine is expected to be used for 80,000 working hours during its 10-year life. Compute depreciation using declining-balance using double the straight-Ime rate for 2025 and 2026.
The depreciation expenses using the declining balance at double the straight-line rate for 2025 and 2026 are:
2025 depreciation expense is $4,404.2026 depreciation expense is $16,379.What is the double-declining balance method?The double declining balance (DDB) is a depreciation method or approach to accounting for the cost of long-term assets in their useful lives.
The double-declining balance method of depreciation uses double the straight-line rate (100/estimated useful life) to compute the depreciation expense.
With this method, depreciation expense is highest in the first year and declines as the years go by.
Data and Calculations:Cost of new machine = $88,100
Purchase date = October 1, 2025
Estimated salvage value = $5,700
Depreciable amount = $82,400 ($88,100 - $5,700)
Estimated useful life = 80,000 working hours or 10-year life
Straight-line rate = 10% (100/10)
Double-declining rate = 20% (10% x 2)
Depreciation Expenses:2025 = $4,404 ($88,100 x 20% x 3/12)
Declined value = $83,695 ($88,100 - $4,404)
2026 = $16,739 ($83,695 x 20%)
Thus, the depreciation expenses for 2025 and 2026 are $4,404 and $16,739, respectively.
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Which degree/major are you pursuing and why Associates degree accounting?
Answer:
Explanation:
m
The Porter family budget in the new city is shown in the graph. Of the seven expenses shown, which of the following is fixed?
housing
food
clothing
medical
Based on the seven expenses of the Porter Family budget, the expense that is fixed is housing.
Why is housing expense fixed?The amount that we pay on housing is often fixed regardless of if we own the house or are leasing it. In the case of owning the house, we would often have to pay for mortgages and these would have fixed amounts.
In the case of a house being leased, we would have to pay for rent which is also often fixed for certain periods of time. The housing expense in the Porter Family budget is therefore fixed.
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Answer:
the answer is A, housing
Explanation:
True or False: The Small Business Administration's microloan program offers small businesses very small loans.
The Small Business Administration's microloan program offers small businesses very small loans: True.
What is a loan?A loan can be defined as an amount of money that is typically being borrowed by a borrower from a bank or other financial institutions (lender), and it is generally expected to be paid back by a borrower to the lender at a specific period of time with an agreed interest.
What is the Small Business Administration?The Small Business Administration (SBA) can be defined as an agency of the federal government that offers both managerial and financial assistance (loans) to small businesses.
Additionally, the Small Business Administration (SBA) was established in 1953 as an autonomous or independent agency of the government of the United States of America. Generally speaking, it is saddled with the responsibility of providing both managerial and financial assistance (loans) and counseling to small businesses, in order to bolster the American economy.
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as a marketing assistant under marketing division,, draw a roadmap covering action plan, key performance areas and targets
Marketers shouldn't find the concept of a roadmap strange. They make use of product roadmaps to comprehend product strategy and the timing of significant releases.
Your high-level marketing strategy is communicated to key company stakeholders by way of a marketing strategy roadmap. It serves as a general roadmap for all of the many campaigns, events, and product launches. They place greater emphasis on the initiatives themselves than the same degree of detail as those more detailed plans.
The marketing team will find this roadmap to be helpful as a resource. The way it can inform the rest of the organization and foster support and alignment, however, is where its true worth lies. It demonstrates that you're not being careless with your marketing and that you've given it some thought.
The executive team is setting the goals and guiding principles for the marketing team. When thinking about any of the specific methods, those aren't always evident.
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if the price level is set at 35 margin points what percentage will be on each unit sold
if the price level is set at 35 margin points 35 percent will be on each unit sold
This is further explained below.
What are margin points?Generally, The amount by which an item is being sold for more than its cost price is referred to as margin points, and each point indicates a percentage of the total.
When it is mentioned that a product is being sold at a margin of 35 points, this indicates that the price at which the product is being sold is 35% more than the price at which it was produced.
In conclusion, If you wish to make a profit of 35 percentage points on the sale of a product and its purchasing price was $40, then your selling price should be:
= 40 * (1 + 35%)
= $54
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What appeals to you about photography? Is it the creative process of setting up
photographs? Or are you more interested in the various functions and settings that you
can control with your camera? Explain and discuss what aspects of photography
interest you and why, as well as what, you are interested to learn more about.
As was already mentioned, image appeal in photography can be summed up as the interest that a photograph arouses in viewers other than the photographer. The adjective "appealing" is typically defined in the American Heritage Dictionary (2005) as being lovely or beautiful.
In terms of creativity and idea exploration through photos, photography is a sort of art, but in order to produce truly excellent images, you must set up a strategy for your personal growth that is particularly focused on your abilities, motivation, purpose, and output.
Ensuring that there is a balance and that your photographs are not susceptible to underexposure or overexposure in order to create great images.
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Match each one of the following descriptions with the correct answer.
A sole proprietor is best described by the fourth option.
A franchise is best described by the third option.
A c-corporation is best described by the fifth option.
A small business is best described by the first option.
An entrepreneur is best described by the second option.
What is a sole proprietor, entrepreneur, small business and franchise?A corporation is a business that is owned by shareholders. The corporation is a separate legal entity and so it can sue and be sued, pay taxes and own assets. A c-corporation is type of corporation where the owners, or shareholders, are taxed separately from the entity.
A sole proprietorship is a type of business that is owned by one person who has unlimited liabilities.
A franchise is a method of distributing goods in which the owner of the business gives the distributor a license to sell their goods or the permission to use their brand name.
An entrepreneur is one of the factors of production. The entrepreneur is the owner of the business and it organises the other factors of production.
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Select the best answer from the multiple choices below
In Texas, the speed limit in a/an is 30mph.
Oalley
Obeach
Ourban district
ONone of the above
A woman considers her salary when buying a new car.
A woman considers her salary when buying a new car. Economic Prespective
The term "perspective of economics" is used to refer to the application of the maximisation of behaviour and demand and supply to political institutions and behaviour.
Three components make up an economic perspective: marginal analysis, deliberate activity, and scarcity and choice.
In general, there are three main viewpoints on development. The first is a classical one that prioritises economic liberalism and adheres to a standard capitalist strategy. The second is socialist and places a strong emphasis on government action and economic planning to manage resources at home.
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How do the following technologies help you in your quest
Each of these technologies, as well as how students use them, should be discussed.
Technologies are artifacts created by the methodical application of knowledge and employed to achieve real-world objectives. : 117 They are extensively used in daily life, including in communication, transportation, industry, science, and medical. Both tangible tools like software and immaterial ones like physical objects like machinery or utensils are considered technologies. Numerous technological developments have brought about societal transformations. The earliest known technology was the use of stone tools in the prehistoric era, followed by the use of fire, which helped people develop language and larger brains during the Ice Age. The discovery of the wheel during the Bronze Age paved the way for the development of more advanced machines. There are now fewer hurdles to communication because to recent technical advancements like the printing press, telephone, and internet.
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Consider a closed economy (no international trade) under a simple Keynesian model. Assume investment is a constant. Tax is a lump-sum that does not depend on income. If a government increases its expenditure by $1 but at the same time increases the lump-sum tax by $1. Will real output be increased or decreased, and by how much?
According to the Keynesian model, the real output is increased by $1 If a government increases its expenditure by $1 but at the same time increases the lump-sum tax by $1.
What are the main points of Keynesian economics?According to Keynesian economics, a healthy economy spends or invests more than it saves and that demand drives supply. Keynes believed that governments should increase spending even if it means going into debt in order to generate jobs and increase consumer purchasing power during a recession.
Keynesians contend that because prices are somewhat rigid, changes in any aspect of spending, whether government, investment, or consumer spending, affect output. For instance, the output will rise if government expenditure rises while all other spending factors stay the same.
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Describe what a goal of measurement is in research. Give an example.
The goal of measurement in research is fundamental to the sciences, engineering, construction, and other technical fields, and to almost all everyday activities.
The process of mapping and determining the quality, capacity, and dimension of the empirical observations recorded and obtained during the research is known as measurement. A researcher uses measurement to analyse the data quantitatively and come to a reliable and consistent conclusion. The ultimate objective of measuring in research is to guarantee the greatest level of output with the smallest possible likelihood of data mistakes. The act of measuring involves keeping track of the observations made as part of a research project. Something that is regularly measured is said to have an objective measurement. Taking into account, for instance, how successfully a person can do a specific amount of activities in a regulated setting.
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Which Marketing Core Function is the following:
A person approaches you in the mall and asks if you would mind answering
some questions on a survey.
A) Promotion
B) Marketing Concept
C) Marketing Information Management
D) Channel Management
Answer:
C. Marketing information Management
This is the answer
Which of the following is not a defensive behavior response
Spontaneity is not a defensive behavior response. The correct option is C.
What causes defensive behavior?According to studies, making the wrongdoer feel like an outcast makes defensiveness in response to wrongdoing worse. Defensive behaviors are frequent reactions when someone feels personally attacked, yet they can impair our capacity to see issues and develop solutions.
When we communicate in an open, truthful manner without attempting to influence how others will react, we are utilizing non-defensive communication when we ask questions, make assertions, and forecast outcomes.
We may be more thorough in our research, speak clearly, take better care of ourselves, and hold people more responsible.
Thus, the ideal selection is option C.
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Your Question seems incomplete most probably your full question was:
) Which one of the following choices is not defensive behavior?
Select one:
a. control
b. neutrality
c. spontaneity
d. superiority
9. A general increase in the price of goods and services is called
c.
deflation.
D. recession.
a. upsurge.
b. inflation
A general increase in the price of goods and services is called inflation.
What inflation Means?The rate at which prices increase over a specific time period is known as inflation. Inflation is often measured in broad terms, such as the general rise in prices or the rise in a nation's cost of living.
Is inflation bad or good?Although low inflation might be detrimental, both levels can hurt the economy. The Fed will adopt the opposite strategy when the economy is suffering and inflation is too low by cutting interest rates or purchasing assets to enhance cash flow.
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Answer:
inflation
Explanation:
A decrease in building is shown in the cash flow statement as:
A decrease in the cash provided by financing activities section
An increase in the cash provided by investing activities section
An increase in the cash provided by financing activities section
A decrease in the cash provided by investing activities section
A decrease in building is shown in the cash flow statement as: A decrease in the cash provided by financing activities section.
What is the cash flow statement?This is the term that is used to refer to the statement that is given in financial management given that it would create the aggregate data that has to do with all of the cash inflows as well as the outflows that a particular company would have to receive.
The cash inflow statement is one that has to do with the payments that are made for the investments that a business would have to carry on over a given period pf time.
It is the money that the business would use in the financing of the investment activities. Hence we would say that it is the A decrease in the cash provided by financing activities section
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True or false a common interpretation for a non-visit in person or entity quarry can have a fully meets rating
False, The statement, a common interpretation for a non-visit in person or entity quarry can have a fully meets rating is false.
The premise of common interpretation would entail (and possibly be limited to) that when courts of one contracting state are faced with interpretational issues, common interpretation should review decisions made by courts of the other contracting state and determine whether their interpretations can be transferred. The 2nd Amendment is a common interpretation to safeguard an individual's right to own a firearm without having to serve in a militia and to use that weapon for historically legal uses, such as home defence. The four types of common interpretation are textual, systematic, purposive, and historical. common interpretation is consistent with the four strategies for interpreting statutes that Friedrich Karl von Savigny listed.
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Dents and Dings Auto Body buys paint with a list price of $33,000. If the supplier extends trade discounts of 30/35/20, what is the trade discount amount?
• $1,617
• $12,012
• $20,988
• $31,383
Answer:
20,988
Explanation:
diNeR Receipt
*** 1 each for 4 people
hamburger
french fries
tea
$8.47
$4.67
$2.17
+ 10% increase for inflation
+ 20% tip_
+ 7.75% tax
Based on the cost of the hamburger, French fries, and tea, and inflation, tip, and tax, the total cost of the Diner receipt is $21.05
What is the total cost?First, add up the cost of the hamburger, French fries, and tea:
= 8.47 + 4.67 + 2.17
= $15.31
The cost including inflation, tax, and the tip would be:
= 15.31 + (15.31 x 10%) + (15.31 x 20%) + (15.31 x 7.5%)
= $21.05
In conclusion, the total cost is $21.05.
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